Hospitality students praise pioneering Manchester mentoring scheme

manchester mentoringSTUDENTS have hailed a pioneering scheme that allows them valuable insights into life as a general manager at some of Manchester’s leading hotels.

Twelve final-year Hospitality Business Management students took part in the initiative which was launched by the Manchester Hoteliers’ Association (MHA) and Manchester Metropolitan University.

Paired with mentors, they have been learning a range of direct general manager skills including forecasting, payroll, overview costs, RevPAR and online digital marketing.

Student Rosemary Troop, who has been shadowing Radisson Edwardian boss Stephen Miles, said: “I think the scheme is fantastic due to facilitating the theory learnt in our units into a real-life setting.

“I have been lucky to have a very pro-active and engaged mentor, that has really been open to discussions topics and has worked hard to introduce me to some of his contacts in the industry to widen my network and further my growth.”

MHA Chair Adrian Ellis and Chris Mitchell, Principal Lecturer at Manchester Met, are behind the initiative which they say has been designed to attract students to careers in the hotel industry – and more importantly retain talent.

“I’ve had some very engaging meetings with final year Manchester Met student Kenneth Smith who is keen to get as much insight into what goes into managing hotel as possible,” said Ellis who is also a mentor as general manager of The Lowry Hotel.

“The feedback so far from all 12 students and general managers has been fantastic,” added Mitchell.  “We are trying to develop the best possible graduates we can and retain that talent in the industry.

“It’s about the providing the right quality and level that the industry is looking for.  And we need to make sure the programme reflects that – which we believe it does.

“We are also looking for further discussion about how we continue to take this forward and develop the programme.”

Mentors and mentees

Samantha Dubois and Mathieu Batut (Novotel Manchester Centre)

Vivien Dagnall and Tina Namee (INNSIDE Manchester by Melia)

Emily Morrison and Jane O’Mahony (Arora Hotel Manchester)

Serena Hayes and Matt Townley (The Principal Manchester)

Sophie Dixon and Gary Johnson (The Mere Resort Knutsford)

Cristina Vaduva and Michael Sheldon (Clayton Hotel Manchester Airport)

Tiffany Marshall and Huseyin Bozkurt (The Stock Exchange Manchester)

Sara Mahjoubnia and Barbara Womack-Simms (Pendulum Hotel)

Catarina de Pina Joana and Bob Fairweather (Crowne Plaza Manchester Shudehill)

Rosemary Troop and Stephen Miles (Radisson Edwardian)

Kenneth Smith and Adrian Ellis (The Lowry Hotel)

Ellen Rylance and Mario Ovsenjak (Hotel Gotham)

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