Scott McDonald moves up to top job at the Cresta Court

SCOTT McDonald has moved up from deputy to general manager of the Best Western Cresta Court Hotel in Altrincham following the retirement of Paul Hindley after 20 years in the top job.

In his new role, McDonald takes charge of a team of 88 staff, working with them to deliver over £4m worth of sales across 148 bedrooms, restaurant, bar and 11 event suites.

He held the post of deputy general manager at the hotel since 2012 and was instrumental in the launch of its new Townfields restaurant last year.

“I am absolutely thrilled to have taken on the general manager role,” said McDonald (pictured).

“Being a part of the hotel for the last few years means that I have been heavily involved in its extensive refurbishment, and am now keen to capitalise on the opportunities that the investment has presented.”

“Altrincham is a town that has transformed itself over recent years, and the Cresta Court has been pivotal in supporting those changes.  We will continue to encourage the evolution of our town by helping to attract new leisure and business travellers and conference delegates to the area.

“To do this, we have a clear focus on delivering a consistently high standard of accommodation and strong customer service throughout the hotel.  Engaging more with our customers over the next 12 months is crucial to this – for me, feedback is King!

“Innovation is also at the forefront of our plans.  We will be working strongly with our chefs to introduce new menus in the restaurant and our events business; capturing the trends for more casual, but high quality, dining.

“Paul Hindley has done an incredible job over a 20-year period – taking the hotel through a number of important changes – and he leaves the hotel in a very successful and strong place.”

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